Trade terms
The things buyers usually ask before ordering. Exact terms are agreed order by order.
Delivery terms
FOB Vietnamese port, or CIF or CFR destination port. Other Incoterms 2020 terms by agreement.
Minimum order
Usually one container per product. For mixed loads or smaller trial orders, tell us in your quote request.
Packing and labelling
To the buyer’s spec and the labelling rules of the importing country.
Payment
T/T bank transfer or irrevocable L/C at sight.
Documents
Sales contract, commercial invoice, packing list, bill of lading, certificate of origin (C/O), a phytosanitary certificate where the market requires one, and any other documents the importing country asks for.
Samples
We send photos and video of the actual goods on request. Physical samples are sent by arrangement, with sample and courier costs agreed beforehand.
Third-party inspection
You are welcome to appoint an independent inspector to check the goods at the warehouse before shipment.
Frequently asked questions
Where do Thai Hao’s goods come from?
From growers, buying stations and workshops in Vietnam, chosen to fit each order’s spec. When we quote, we tell you which region the goods come from.
Can I order something that isn’t on the website?
Yes. Send a request on the Sourcing on demand page and we’ll tell you whether we can source it.
How can I check the goods before they ship?
We send photos and video of grading and packing. You can also send someone, or hire an inspector, to visit the warehouse.
Why are there no prices on the website?
Produce prices move with the season and the spec. Send a request and we’ll quote for exactly the lot you need.
How long does an order take?
It depends on the product, the season and the shipping route. The quote states the lead time.
IT STARTS WITH A REQUEST
WHAT DO YOU NEEDFROM VIETNAM?
Tell us the product, quantity and destination. We’ll reply with a quote and photos of the goods.